When will my order be processed?
Most Electric Belle Designs items are made especially for you after your order is placed. Please allow time for your order to be created and prepared for shipment. Processing times may vary by product and will be reflected in the estimated timeframe provided at checkout.
When will my order arrive?
Estimated delivery dates are provided during checkout. Please keep in mind that delivery dates are estimates and are not guaranteed. Once your package has been transferred to the shipping carrier, transit times may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
How can I track my order?
Once your order ships, you’ll receive tracking information using the email address provided at checkout. Please allow a little time for tracking updates to appear after your shipping notification is sent.
Can I change or cancel my order?
Because many of our products are made to order, production may begin shortly after your purchase. If you need to request a change or cancellation, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made once production has started.
Do you accept returns or exchanges?
Because our products are made to order, we generally do not accept returns or exchanges for incorrect sizing, color preference, or change of mind. If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us so we can make it right.
What if my item arrives damaged or incorrect?
Please contact us with your order information and clear photos showing the issue. We’ll review the problem and determine the appropriate resolution.
What size should I order?
Please review the size guide provided on the product page before ordering. Many of our apparel styles are unisex, so the fit may differ from traditional women’s sizing. For a more fitted look, some customers prefer sizing down; for an oversized look, consider sizing up.
Will the colors look exactly like they do on my screen?
We do our best to represent each design and product color accurately. However, colors may appear slightly different depending on your device or screen settings. Small variations may also occur during the printing process.
How should I care for my apparel?
For best results, wash apparel inside out with similar colors using cold water. Avoid harsh bleach and high heat. Tumble dry on low when appropriate or hang dry to help preserve the print.
Do you offer custom or personalized designs?
Custom availability may vary. If personalization is offered for a particular product, the available options will be listed on the product page.
How can I contact Electric Belle Designs?
Have another question? Use our Contact page to reach out. Please include your order number when contacting us about an existing order.