Shipping
Most Electric Belle Designs products are made to order especially for you. Please allow time for your order to be prepared before shipment.
Estimated delivery dates shown at checkout are estimates and are not guaranteed. Once an order has shipped, delivery timing may be affected by the shipping carrier, weather, holidays, or other circumstances outside of our control.
If your order contains multiple items, they may arrive in separate packages.
Tracking information will be provided once available.
Returns & Exchanges
Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer preference.
Please review product descriptions, sizing information, and your shipping address carefully before placing your order.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery.
Include your order number and clear photos showing the issue so we can review it and determine the appropriate resolution.
When an order qualifies due to a production error, we will arrange a replacement or refund as appropriate.
Lost Packages
If tracking indicates that your package may have been lost in transit, please contact us so we can review the shipment.
Orders confirmed as lost in transit may qualify for a replacement or refund.
Delivered Packages
Orders marked as delivered by the shipping carrier are considered delivered. If you cannot locate a package marked as delivered, we recommend checking around your delivery location and contacting the carrier for additional delivery information.
Order Changes & Cancellations
Because orders may enter production shortly after they are placed, changes and cancellations cannot be guaranteed.
If you notice an issue with your order, contact us as soon as possible and we will do our best to help before production begins.
Questions?
Have a question about your order? Contact Electric Belle Designs through our Contact page and we'll be happy to help.